C.A.R.E  Values

Our Pledge to C.A.R.E

Values are described as the motive behind purposeful action. As the EPPF, we intend to be purposeful with everything we do, and part of achieving our vision of becoming a sustainable and trusted retirement savings provider, and positively impacting a change in society, means that our values need to effectively guide our day-to-day decisions.


Our values impact more than just the employee experience, it has a direct impact on how our employees behave, the relationships we have with our customers, partners, and shareholders, and essentially is the moral code of day-to-day life within the Fund.


C.A.R.E. is the golden thread we want to weave within everything we do.

Customer-Centric Focus

We recognise that our customers are the cornerstone of our existence and we are committed to serving their interests before our own. We commit to serve them with empathy and integrity throughout all stages.

Customer-Centric Focus

We recognise that our customers are the cornerstone of our existence and we are committed to serving their interests before our own. We commit to serve them with empathy and integrity throughout all stages.

Accountability

We hold each other accountable, and consistently accept responsibility for our actions in honouring our obligations to our internal and external communities.

Resourcefulness

We value taking initiative and we are creative in generating innovative solutions to solving problems and improving how we do business.

Excellence

We strive to deliver products, services, and performance to all our stakeholders at the highest standard of quality.