Dear Member 

Happy 2023! I’m excited to wish you and your loved ones all the best for this year. It’s incredible that we’re into the third week of the new year already. I hope that you had the opportunity to relax over the festive season and spend time with friends and family. This December was a lovely departure from the previous two where we were dealing with the pandemic and travel was restricted. 

As we get into the swing of the new year, the EPPF team is working harder than ever to improve the service we deliver to you. If you missed my year-end message, you can read it here. 

Important info will be provided during the year so please ensure we have your details

The team and I will be providing you with regular updates on key happenings so it’s important that you update your contact details.

Our member portal: 

Step 1: Go to www.eppf.co.za 

Step 2: Login to the relevant member portal (in-service members, deferred members or pensioner and beneficiaries) using your unique number. 

If not registered, click the register button and follow the prompts. 

Step 3: Explore the portal. 

Our mobile app: 

Step 1: Download the EPPF app on iOS or Android. 

Step 2: Login using your unique number and password. 

Step 3: Explore the app. 

WhatsApp: 

Step 1: Download or go to your WhatsApp app on your phone. 

Step 2: Text “Hi” to 072 741 7774 

Step 3: Follow the prompts. 

USSD (remember you will not be charged airtime or data for requesting info): 

Step 1: Dial *120*1037# 

Step 2: Follow the prompts for more information. 

Our Call Centre:

Call us toll-free on 0800 11 45 48 or email us on info@eppf.co.za

Regional offices:

If you’d like to visit us in-person, click here for the contact details for our various regions.

Thank you for your support and I wish you peace and prosperity in all you do.

Kind regards
Shafeeq Abrahams
Chief Executive and Principal Officer