Dear International Pensioners

EPPF cares for the wellbeing of its pensioners and beneficiaries. That includes being responsible for ensuring we are paying benefits to people we can trace to determine that they are alive. This process is carried out once a year for our pensioners and their beneficiaries who live overseas. We have contacted our pensioners who live overseas three times on the email addresses we have on record to request they provide this proof (evidence of survival) that they have not passed away. 

We did not receive any information from some of them which is why they did not receive their monthly pension benefit and their once-off discretionary bonus which were paid to verified pensioners last week. 

Read more about the pension increase and bonus by clicking on this link.

If you are affected, you can get your pension benefit reinstated and receive your bonus

You need to submit your evidence of survival information. Find out how to do so as well as our processing times by clicking on this link.

Contact us if you have any questions

We are here to help. You can email the required information to campaigns@eppf.co.za. You can also phone us during SAST office hours on +27(0) 10 013 3366.

Kind regards
The EPPF team