Dear International Pensioners
This is a final reminder to those pensioners who live outside South Africa to submit proof that they have not passed away. This proof is referred to as Evidence of Survival. If we do not receive this proof by 31 October 2023, we will suspend your pension payment from 1 December 2023 until we receive the required information.
What has happened so far
We sent emails intended for our international pensioners on 13 June 2023, on 21 August 2023, and on 12 September 2023. If you responded to the request and have already sent us your Evidence of Survival, there is nothing further required from you at this stage. If you haven’t sent us your documents, you have a few days left in which to do so.
Two ways to give us proof
How to give proof on the member portal
How to give proof by email (if you cannot do it on the member portal)
When to expect a reply
Once you send us all the required documents, there’s nothing else for you to do. We will confirm that we have received your documents and that everything is in order within 14 days of receiving the information. If there’s anything else we require from you, we will let you know.
Important information for widows, widowers, guardians of minor children who receive a pension (including children who are disabled)
Each person in the household who receives a pension from EPPF must submit their Evidence of Survival form. In the case of a minor or disabled child, the guardian must submit an Evidence of Survival form on their behalf.
Protecting your personal information
It is our responsibility to ensure that we process personal information lawfully according to the Protection of Personal Information Act. As a registered pension fund, we also have
third-party service providers who process your personal information on our behalf. We have agreements with these third-party service providers to ensure that they process your personal information according to the law.
Please contact us if you have any questions
If you have any questions regarding Evidence of Survival, we are here to help. You can reply to this message via campaigns@eppf.co.za. You can also phone us during SAST office hours on +27(0) 10 013 3366.
Kind regards
The EPPF team
Type something in the input field to search the table for first names, last names or emails: