News

Announcement - Eskom Employee Benefits department

22 May, 2020

The Eskom Pension and Provident Fund ("EPPF" or "the Fund") has been advised by Eskom Holdings SOC Ltd ("Eskom") that the Employee Benefits department has been closed. The department previously assisted EPPF pensioners with compulsory death benefit and top-up medical aid queries.

 

 

Process for queries

 

As a result of the dissolution of the department, effective immediately, pensioners will need to follow the stipulated process for assistance.

 

Please find below links to the following documentation for your reference:

 

  • Eskom Supplementary Medical Expenses Shortfall Benefit - Policy Wording - Click here
  • Eskom 2020 (Supplementary) Medical Expense Shortfall - Summary - Click here
  • Eskom Compulsory Death Benefit Policy - Summary - Click here
  • Eskom Compulsory Death Benefit - Claims Process - Click here

 

The contact information for the third party service providers is contained in the attached documents.

 

Escalations

 

Should a pensioner need to escalate a problematic query on the compulsory death benefit and top-up medical aid cover, they can contact the Pensions Office on pensionerqueries@eskom.co.za. This escalation will need to include a history of the query, previous correspondence and related documentation.

 

These extraordinary queries will then be forwarded to the Eskom Insurance department who will endeavour to resolve the query with the third party service provider.

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What is the difference between a defined benefit and a defined contribution fund?
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What happens if my queries are not getting resolved?
How is the Board of Trustees appointed?
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In-service members FAQs
Deferred pensioners FAQs
Pensioners and beneficiaries FAQs
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uygyugugu kjhiu iji
Can I choose an investment portfolio that my funds can be invested in?
Does the EPPF have both Pension and Provident Fund?
Can you pay my withdrawal benefit to the Eskom Finance Company?
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​EPPF Launches it's Revised B-BBEE Policy
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Update: Former Eskom GCEO pension pay-out
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Power Talk October - November 2021
Pensioner Talk Newsletter April 2022
Power Talk Newsletter April 2022
What is the difference between a defined benefit and a defined contribution fund?
Can I borrow money against my pension benefit for a loan or my bond?
What happens if my queries are not getting resolved?
How is the Board of Trustees appointed?
How is a section 37C death benefit distribution determined?
In-service members FAQs
Deferred pensioners FAQs
Pensioners and beneficiaries FAQs
Retirement reform FAQs
uygyugugu kjhiu iji
Can I choose an investment portfolio that my funds can be invested in?
Does the EPPF have both Pension and Provident Fund?
Can you pay my withdrawal benefit to the Eskom Finance Company?