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General questions

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WhatsApp

WhatsApp ‘Hi’ to 072 741 7774

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Member Portal

Click ‘In-Service Members', ‘Deferred Members’ or ‘Pensioners and Beneficiaries’ at the top of our website.

USSD

Dial *120*1037# for general self-service, or
dial *134*20072# for EOS self-service

Call

Seema Ramnarain: +27 11 709 7439

Email

seema@eppf.co.za

Call us from South Africa:

0800 11 45 48

Call us from outside of South Africa:

+27 10 013 3366

Email:

info@eppf.co.za

Reception switchboard:

011 709 7400

Reception switchboard:

Isivuno House, EPPF Office Park
24 Georgian Crescent
Bryanston East
Johannesburg
2191

Postal Address:

Private Bag X50, Bryanston, 2152

GPS Coordinates:

S26 02.437 E28 01.101

Contact:

0800 212 320

Website

www.thehotline.co.za

Eastern Cape (East London)

Noxhanti Mshumpela - Noxhanti@eppf.co.za 067 429 0034

Free State, Northern Cape

Keikantseng Seleka - keikantseng@eppf.co.za 067 429 0215

Gauteng (Johannesburg)

Keikantseng Seleka - Keikantseng@eppf.co.za 067 429 0215
Noxhanti Mshumpela - Noxhanti@eppf.co.za 067 429 0034

KwaZulu-Natal (Durban)

Vukile Mkhwanazi – Vukile@eppf.co.za 067 429 0114

Mpumalanga (Witbank)

Nadia Gagiano - Nadia@eppf.co.za 067 429 0030

Joe Balite - Joe@eppf.co.za 067 429 0035

Western Cape (Belville)

Chantal Arends - chantal@eppf.co.za 067 429 0210

Contact:

013 693 3240 / 013 693 3918

Address:

House No. 27, Eskom Park
Visagie Street, Emalahleni, 1035

Contact:

043 703 5772

Address:

Sunilaws Office Park
Block A, Corner Quenera Drive & Bonza Bay Road
East London, 5241

Contact:

021 915 2721

Address:

Eskom Western Cape Regional Office
60 Voortrekker Road Bellville
7530

Contact:

031 710 5206

Address:

Kwazulu-Natal Eskom Regional Office
25 Valley View Road New Germany
3620

Medical Aid

Medical Aid Claims and Authorisations
Bonitas Medical Fund
0860 002 108

Medihelp Medical Aid

0860 100 678

Bestmed Medical Aid

0860 002 378

Discovery Medical Aid

0860 002 378

Sizwe Medical Aid

0860 100 871

Medical Aid Contributions

Email: medicalaidqueries@eppf.co.za

Car and Household Insurance

Indwe
Telephone Number: 011 800 4526
Email: indwe@indwe.co.za
Claims: newclaims@indwe.co.za

Voluntary Burial Scheme

Sanlam Sky
Telephone Number: 086 123 5433
Email: eskomservicing@sanlamsky.co.za
Claims: eskomclaims@sanlamsky.co.za
Whatsapp chat: 0860 222 556

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