News

EPPF COVID19 (CORONAVIRUS) MEMBER UPDATE

18 March, 2020

The President of the Republic of South Africa has declared the Covid-19 (Coronavirus) pandemic a national disaster, and the EPPF recognises the importance of limiting the spread of infections.

 

The EPPF has implemented precautionary measures to protect the health of its members and employees, while ensuring minimal disruption to Fund operations and services. .

The EPPF management team, in consultation with the EPPF Health and Safety Committee, wishes to advise members of the following measures, aimed at containing the spread of Covid-19.

Visits to the EPPF offices

Social distancing has been identified as one of the effective measures in limiting the spread of the virus. We implore members to contact the Fund through telephonic or electronic means, rather than visiting our offices.

Essential consultations that cannot be conducted through telephonic or electronic means will be conducted under strict hygiene practices. For assistance, please contact the Call Centre on 0800 11 45 48 or via email on info@eppf.co.za. For all the contact information for our offices countrywide, click here.

In order to protect both employees and members, we have employed preventative hygiene measures. Sanitisers will be provided for visitors and all external visitors will be required to first sanitise before entering the EPPF premises.

External visitors will be required to complete a questionnaire to establish whether they may have been exposed to the virus. Should it be the case, they will not be permitted to enter the EPPF buildings.

Mass meetings and travel

Large events and mass gatherings can contribute to the spread of COVID-19. We have therefore taken the decision to suspend all pensioner functions and mass member meetings until further notice.

As a further precautionary measure, the EPPF has banned international business travel for its staff and functionaries. Domestic travel will only be undertaken if deemed essential.

How to keep safe during the outbreak

According to the World Health Organisation, the signs and symptoms identified as possible indications of infection with Covid-19 include fever, sore throat, cough, runny nose, shortness of breath, muscle aches and diarrhoea.

The following practical measures can minimise the risk of infection:

  • Maintain good personal hygiene and ensure safe food practices
  • Wash your hands frequently and thoroughly using soap and water; alcohol-based hand sanitisers may also be used
  • Cover your coughs and sneezes
  • Avoid touching your face
  • Do not share food, drinks, and personal items
  • Avoid contact with those with respiratory symptoms
  • Avoid crowds and overly populated places
  • Avoid contact with stray animals
  • Avoid activities where you are likely to be exposed to large groups of people
  • Do not travel if you are sick
  • Seek medical attention if you experience any of the signs and symptoms indicated above. NB Do not self-diagnose.

Exposure to infected person(s)

Any member who believes that they have been exposed to a person that could be infected with the virus should follow these steps:

  • Self-isolate at home, i.e. do not go out
  • Contact the Coronavirus Outbreak 24-hour Hotline Number: 0800 029 999 and self-report. Follow their guidance as advised.
  • If a member tests positive for the Covid-19 virus, they should follow the guidance provided by healthcare professionals.

For more information on the Covid-19, you can:

We remain at your service and wish you good health.

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What is the difference between a defined benefit and a defined contribution fund?
Can I borrow money against my pension benefit for a loan or my bond?
What happens if my queries are not getting resolved?
How is the Board of Trustees appointed?
How is a section 37C death benefit distribution determined?
In-service members FAQs
Deferred pensioners FAQs
Pensioners and beneficiaries FAQs
Retirement reform FAQs
uygyugugu kjhiu iji
Can I choose an investment portfolio that my funds can be invested in?
Does the EPPF have both Pension and Provident Fund?
Can you pay my withdrawal benefit to the Eskom Finance Company?